Purchases & restoring readings
If a purchased reading is missing, use Restore Purchases in the app first. Still stuck? Email us from the address linked to your account and include your App Store receipt — we will restore your access.
We are listening
EmmaStar Support.
Questions about your chart, a reading, a purchase, or your data — write to us and a real person will reply.
Account & chart details
Birth date, time or place entered incorrectly, or trouble signing in? Tell us what happened and we will help you correct your chart or regain access to your account.
Account & data deletion
You can delete your account and all associated data — chart, readings and purchase records — from within the app, or by emailing us. See the Privacy Policy for full details.
Response time
We answer every message personally, usually within two business days. EmmaStar is a small atelier — thank you for your patience.